Faculty Information System Analyst

Faculty Excellence is committed to supporting and strengthening faculty through recruitment, development, and retention of outstanding scholars and educators.

We promote the growth of academic leaders through professional development opportunities and institutional policies designed to strengthen our collective faculty who advance UCF's mission of discovery, learning, and engagement.

We believe a great university is built by great faculty and we're here to help you at every step.

The Opportunity:

Faculty Excellence at UCF seeks applications for a Faculty Information System Analyst. This Faculty Information System Analyst will be responsible for managing the campus-wide faculty information system at UCF, which is currently Interfolio. With an internal title of Faculty Information System Manager, this position reports to the Vice Provost for Faculty Excellence as the leader of our Interfolio Integration Team, involving staff members and faculty fellows, to energetically, proactively, and positively integrate Interfolio into the faculty culture at UCF.

Classification title: Application Systems Analyst I

Responsibilities:

• Develop campus communication mechanisms and oversee training and support to faculty, administrators, and staff. Translates requirements into technical systems specifications, components, estimates, and projects plans. Manages deliverables and projects documentation and facilitates projects meetings.

• Responsible for creating, conducting, and disseminating assessments and evaluations of office-related programs such as workshops and events. Review and analyze UCF systems processes and administrative business processes and procedures for re-engineering and automation. Identifies improvement needs.

• Will work collaboratively with members of Faculty Excellence and the broader campus, particularly OIE, the Office of Information Technology and Academic Affairs Administration. Assures appropriate and prompt solutions to systems and end user issues. Explain facts, policies, and practices related to job area.

• Will possess significant understanding of faculty organization and administrative leadership and be the leading campus expert on the faculty information system. Performs diagnostics, troubleshoots problems and escalates problems to vendors. Coordinates problems resolution with other team members and UCF support resources.

• Work closely with supervisors and key stakeholders to determine system effectiveness and demands and should be familiar with information confidentiality standards. Investigate errors, diagnoses problems, documents the problems, tracks issues, and recommend solutions.

• Other duties as assigned.

Minimum Qualifications:

Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

• Experience in higher education, with a preference for experience in faculty affairs.

• Experience in database administration and optimization.

• Experience working with Interfolio or similar Faculty Information Systems (ex: PeopleAdmin, AcademicWorks, Bluefrog, etc.).

• Experience in designing and administering assessments, evaluations, and training programs, including training users on how to effectively use the system and manage the database.

• Customer-oriented mindset with the ability to understand faculty and administrative needs.

• Ability to communicate complex technical information to non-technical stakeholders, including faculty and administrators.

Additional Application Materials Required:

Along with your application, please submit a resume and one-page letter of interest.

Special Instructions to the Applicants:

This position may be eligible for hybrid work environment after an initial training period based on department needs, supervisory approval, and university policy.

Classification title: Application Systems Analyst I

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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