Technologist II

Do you consider yourself to be a highly technical, strong communicator with the desire to work in a team environment on complex projects? Gilbane is seeking a Senior Technologist to be responsible for providing End User support to area sites and staff and provide training and guidance to customers as it relates to Gilbane's standard applications and hardware usage. A Senior Technologist is considered the technology owners for their areas. Responsible to provide optimal service for PCs, switches, routers, cell phones, printers, multi-function products, office PBX, standard company applications, and the introduction of new technologies. This role will sit primarily in the office.

Who are we?

As a Top-10 ENR Contractor, Gilbane is a family-owned business with 45 offices that has been shaping communities since 1870. Consistently recognized as one of the most reputable construction management firms in the country, Gilbane is committed to delivering projects safely and on-time. You will have the opportunity to build schools, labs, hospitals, corporate offices, sports arenas and more!

We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Who are you?

You are someone who acts inclusively, showing empathy and treating others with respect and dignity in order to uphold Gilbane's core value of Caring and "People First" workplace culture. You seek to listen in order to understand and can convey information clearly. You're a strong problem solver who can identify, prioritize, and implement alternatives for solutions, and you demonstrate adaptability by collaborating with others and supporting team members to achieve excellence. A self-starter who shows passion, commitment, and ownership all while delivering on business outcomes and driving results. You're someone who identifies opportunities for new and improved ways of doing things that result in value-add solutions.

Your core values match Gilbane's: Integrity, Caring, Teamwork, Toughmindedness, Dedication to Excellence, Discipline, Loyalty, and Entrepreneurship.

What's in it for you?

Gilbane offers employees multi-dimensional training opportunities through a number of resources. While managing your responsibilities to projects, you will be able to enroll in trainings through our award-winning Gilbane University to build leadership and technical skills. In addition, you would work with an experienced team which provides you with the opportunity to learn new industry skills every day. You will protect and promote the interests of both Gilbane and the client in all matters as well as demonstrating the personal characteristics of a developing leader.

Act as the representative of the technology organization at all regional leadership meetings including strategic planning sessions.
• Perform analytical, technical and administrative work in the planning, design, and installation of new personal computer systems, peripherals, networks, and end-user software
• Confer with end users to determine types of hardware and software required
• Provide end-user support in the installation, configuration, troubleshooting and maintenance of all technologies located within assigned office or business unit, including but not limited to laptop and desktop computers, network servicers, printers and peripherals, Microsoft operating systems and applications, and basic network devices including switches and hubs
• Perform basic network administration including ID creation, password resets, as well as monitoring and maintenance of file systems and back up devices and software in conjunction with other GTG professionals
• Participate and assist in planning and performing user relocations
• Ensure compliance with information security implications and technology solutions
• Establish and maintain positive working relationships between GTG and external technology partners
• Authorize and appropriately code all equipment invoices for payment
• Manage, control and document inventory to ensure accurate asset management
• Purchase and install all Video Conference and Telephone systems and provides support on an ongoing basis
• Educate and train new employees on equipment use and GTG policies and practices
• Order, activate, and train on all mobile device services
• Work with Department Heads and Business Unit Managers on capital equipment budgets

EXPERIENCE/EDUCATION

• BS in Computer Science or Information Technology
• 3-5 years of technology-related experience
• 2 or more years of experience supporting a small to medium sized network
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES

• Proficient in Microsoft Office products, including Word, Excel, PowerPoint, Visio, Exchange and Outlook
• Solid understanding of office cabling, workstation and server operating systems
• Ability to balance jobsite and office needs
• Ability to prioritize and understand urgency and magnitude to the business
• Ability to work and lead in a team environment, including the ability to manage personal and team priorities with minimal supervision
• Ability to interface with a variety of technical and business personnel
• Strong communication skills, both oral and written, to direct, organize and communication with others

Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

For Providence, RI this ranges from $79,000.00-$99,000.00 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees' education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly.