Senior Administrative Assistant

Children's National is seeking a Senior Administrative Assistant to support executives in the Information Services department. This role involves a variety of administrative tasks, including:

• Heavy calendar management
• Meeting coordination
• Booking travel and accommodations
• Submitting and tracking expenses
• Processing timecards
• Ordering and managing office supplies
• Preparing and editing communications, reports, presentations, and other project work as requested by directors
• Opportunities for deeper project work and program coordination

The ideal candidate will be extremely detail-oriented and organized, responsive to directors and team members, and able to handle confidential and sensitive information with discretion and professionalism. They should possess strong communication skills and the ability to collaborate effectively with cross-functional teams. Proficiency with Microsoft applications (Outlook, Teams, Excel, Word) and the aptitude to learn new technologies and systems is essential.

This role is ideal for someone looking to expand their skills and engage in more substantial project work beyond typical administrative duties. You will have numerous opportunities to collaborate with your executive and support their initiatives.

Work Environment:

• Hybrid role: 4 days in office, 1 day remote
• There are 2 on-site locations this role will report to depending on executive's schedule:




• Children's National Hospital - 111 Michigan Ave., NW Washington D.C.
• Children's National Inventa Campus - 1 Inventa Pl, Silver Spring, MD

Minimum Education

• High School Diploma or GED (Required)

Minimum Work Experience

• 3 years secretarial experience, preferably in a medical office or healthcare environment (Required)

Required Skills/Knowledge

• Ability to type 55 wpm required.
• Must have expert knowledge of secretarial, office administrative procedures, and knowledge of use and operation of standard office equipment.
• Advanced software skills are required, as well as Internet research abilities and strong communication skills.

Functional Accountabilities
Communications

• Manage access to administrator by screening calls and visitors to determine appropriate course of action.

• Serve as a liaison, with delegated authority, between administrator and subordinate units by relaying instructions and information and

• following commitments through to completion.

• Interact and communicate with a strong degree of judgment and discretion.

• Research, develop and draft letters, memos, or reports to communicate the manager's decisions, ideas, and agenda.

• Identify and resolve problems that would not require manager 's direct involvement.

• Address issues in accordance with priorities, policies, commitments, and program goals of the manager.

Office Technology

• Utilize office equipment and other relevant technology (software and systems) to meet organizational needs.

• Research information to support conclusions and recommendations (for unusual and novel situations).

• Establish and maintain paper and electronic files and records for manager.

• Maintain manager's calendar, schedules and appointments without prior approval based on knowledge of manager's responsibilities and issues of importance.

• Locate and assemble information for various reports, briefings, and conferences.

• Make travel arrangements.

Budget Support

• Provide support in monitoring and reconciling departmental or program budget, tracks travel and office expenditures.

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance