Sr. LOA / WC Specialist

Title: Sr Benefits - LOA Specialist

Location: Fountain Valley

Department: Human Resources - Shared Services

Status: Full Time

Shift: Day / Hybrid

Pay Range: $36.18/hr - $52.44/hr

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare.Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary

The Sr. Benefits - LOA Specialist position, manages, monitor, documents and supports leave of absence (LOA) activities related to overall LOA administration in accordance with organizational policy, federal and state laws. Provides information, interpretation, guidance and consultation on complex issues that may arise as a result of an LOA associated with Family Medical Leave Act (FMLA), California Family Rights Act (CFRA), Pregnancy Disability Leave (PDL), leave as an accommodation under the Americans' with Disabilities Act (ADA), Workers Compensation, and Personal LOAs.

Essential Functions and Responsibilities of the Job

• Knowledge of LOA policies and procedures
• Knowledge of State and Federal regulations as they apply to leave plans
• Knowledge of State workers' compensation regulations
• Ability to problem solve and or seek guidance as issue arise
• Ability to be at work and be on time
• Ability to follow company policies, procedures and directives
• Ability to interact in a positive and constructive manner
• Ability to prioritize and multitask
• Coordinates and administers the leave of absence process for employees including, but not limited to FMLA, CFRA, PDL, ADA, Workers' Compensation, STD and LTD programs in accordance with organizational policy, federal and state laws.
• Serves as the central point of contact regarding workers compensation claims in coordination with Employee Health Services and the third party Workers Compensation administrator. Coordinates workers compensation from initial claim through closure, and the transition from one leave type to another.
• Maintains the Alternative Duty Program (ADP) to ensures that the program is being followed based on workflow and policy.
• Serves as the subject matter expert on the end to end leave of absence process to ensure that all leaves are handled in a proper manner and adhere to organizational policies and procedures as well as all federal and state laws and regulations.
• Responsible for all case management elements of a leave and acts as the primary source of information and contact on issues related to a leave of absence. Responsible for educating employees on available leaves, updating employment status, and coordinating the return to work, employee transition and/or employee separation from the organization.
• Provides support to managers by providing timely and accurate information to evaluate requests; tracks and follows up with employee, manager, and HR on all areas of a leave including, but not limited to LOA/FMLA/CFRA/PDL and/or workers compensation.
• Responsible for the ADA process including the interactive process meetings with the manager and employee for any permanent or temporary work restrictions.
• Manages, retains and follows-up up on all leave of absence documentation to ensure accuracy and timeliness.
• Implements the appropriate changes and develops methods and systems to ensure that proper procedures are made on a continual basis and updates are communicated to employees and managers on a timely basis.
• Develops and maintains various reports as a tool for management to effectively monitor specific details of the leave of absence program, i.e. lengths of leave, types of leave, trends, costs, etc.
• Identifies strengths and weaknesses of the leave of absence program and makes recommendations, such as automation enhancements, streamlined processes and additional team measures, to optimize efficiency.
• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions to ensure the organization stays compliant in the areas of leave administration.
• Other duties as assigned.