Administrative Support Specialist

Primary Purpose of the Organizational Unit:
The Strategic Enrollment and Student Success ( SESS) unit is dedicated to recruiting, retaining, supporting, and graduating students efficiently and effectively, in alignment with the goals set forth by the university's strategic plan. This office seeks to attract and enroll a highly academic class of new and continuing students with outstanding ability and potential to address the challenges and opportunities presented by a rapidly changing society.

Fayetteville State University Learning Center, located on Fort Liberty, is a centralized space for active-duty service members, dependents, veterans, and Department of Defense civilians to access student services to strengthen their ability to navigate Fayetteville State University. The goal of the Fayetteville State University Learning Center is to enhance the student experience by offering hands-on assistance with the application process, financial aid, military tuition assistance, academic advising, course registration, degree planning, making payments, JST evaluation, Green to Gold program, MYCAA, AECP programs, and navigating university resources.

The Receptionist serves as the first point of contact for the FSU at Fort Liberty Office, providing high-quality customer service to service members (active, guard, and reserve), veterans, dependents, and DoD civilians. This position requires strong communication skills and the ability to effectively learn and convey FSU policies and procedures. The role involves assisting with application inquiries, clerical duties, event coordination, and maintaining informational materials.

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

Associate's degree.
Two years of higher education experience.
One year of student services (admissions, advising).

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.