Part-Time Title Clerk

Hours

Monday 8:00am - 5:00pm

Tuesday 8:00am - 5:00pm

Wednesday 1:00pm - 5:00pm

Role

To process all title, UCC1 and UCC3 work to ensure documents have been processed in a correct and timely way. Ensure Family Security Credit Union as well as its members receive appropriate ownership records in conformity with the regulations of the appropriate state department of motor vehicles.

Major Duties and Responsibilities

- Process all title, UCC1 and UCC3 filings and releases in efficient and timely manner.

- Handle all inquiries related to titles, UCC1 and UCC3 issues/questions.

- Complete, verify and submit documents required by Alabama Department of Revenue processing system within the time frame as specified by the state from when original title information has been received.

- Audit all title work for accuracy.

- Ensure the Title GL remains in balance and maintain accurate Title GL spreadsheets and reports.

- Maintain the missing title report; assist loan officers in working report to obtain missing titles.

- Complete lien release letters as requested.

- Provide Letter of Guarantee to insurance companies when requested.

- Performs other related duties as assigned.

- Respond to all e-mails and return all voicemails no later than the end of the business day.

Qualifications

Required Qualifications:

- High School Diploma or equivalent

- Must be 18 years of age or older

- Intermediate PC knowledge with experience in Microsoft Office

Preferred Qualifications:

- Six months to one year of similar or related experience.

- Detailed oriented

- Experience with ALTS and DMV within the financial industry

- Ability to work in a team environment

- Excellent communication skills while using a pleasant tone and common conversational courtesies

- Good interpersonal skills to include being courteous, diplomatic, and tactful

- Good organizational skills

- Ability to multitask when necessary

- Ability to prioritize

- Problem solving skills

Expectations

- Ability to sit for extended periods of time

- Must be accurate with data entry, maintaining records, and title research

- Must be self-starter and able to work alone with little supervision

This job description is not a complete statement of all duties and responsibilities comprising this position.

Family Security is an Equal Opportunity Employer and will not discriminate or allow harassment against a person because of race, color, ethnicity, age, sex, gender, gender identity, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability or condition, military or veteran status, genetic information or other protective status.

Board Approved February 20, 2019