Operations Analyst II

Charter Communications

Feb 13, 2025
JOB SUMMARY The primary focus of this position is purchase and logistics of production network equipment, along with communicating status of projects to internal stakeholders. The NOA (Network Operations Analyst) supports the data and business analysis needs of Technology Operations. Utilizes understanding of both business process and intermediate technical capabilities of industry standard tools used to provide analytical insights.Possesses intermediate knowledge in the business unit(s) they support, as well as an intermediate level understanding of the Technology Operations systems and capabilities. Major Duties and Responsibilities: Provides business analysis and support for Technology Operations: Generate sometimes complex ad hoc reports along with creation and presentation of quality dashboards that provide operational visibility to the business unit(s). Develops high quality graphs, reports, and presentations of data results. Perform statistical analyses for Technology Operations business unit(s). Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions. Inventory Management including tracking pending inventory events, current inventory, and forecasted inventory needs analysis. Partnerswith Access Capacity and Business planning to validate ordering and receipt of hardware for deployment. Identifies, analyzes, and interprets trends or patterns in sometimes complex data sets. Present standard data sets and information in an understandable and compelling manner Performs special projects as needed and other duties as requested by supervisor. Identifies, analyzes, documents, and improves existing business processes. This includes automation, database creation/management and process development activities. Works on multiple projects as a project team member, occasionally as a project leader REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Exhibit exceptional and professional communication, both written and oral Professional and courteous demeanor with ability to excel in a team oriented environment Advanced ability to manage time effectively, set priorities and meet deadlines Strong analytical and detail-oriented aptitude; a high degree of accuracy is required Advanced ability to present complex information in an understandable and compelling manner Ability to learn and adapt to change Education Bachelor's Degree in Computer Science, Business Administration, or related field or equivalent work experience Related Work Experience 4+ years of intermediate data query techniques and report building 4+ years experience with Microsoft Office Suite including Excel and Access 2+ years experience with SQL and industry-specific database systems 2+ years of report building toolsets such as Crystal Reports, etc. PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Network Operations experience a plus Technical expertise regarding data models and database design development. Identify, analyze, and interpret trends or patterns in sometimes complex data sets Programming skills preferred. Education Cable Industry certifications preferred WORKING CONDITIONS Office Environment, some travel ENO335 2025-47937 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. This job posting will remain open until 2025-02-21 05:45 PM (UTC) and will be extended if necessary. The base pay for this position generally is between $67,100.00 and $107,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.