Internal Quality Engineer

thyssenkrupp Bilstein of America, Inc. is a world class manufacturer of suspension solutions headquartered in Hamilton, Ohio USA. thyssenkrupp Bilstein of America supplies products to a wide range of Original Equipment Automotive Manufacturers as well as Aftermarket and Motorsports customers. Our Aftermarket operations are based out of Poway, CA and our Motorsports operations are based out of Mooresville, NC.

For decades, the name BILSTEIN has been synonymous with high tech in suspension design, driving comfort, and safety. In order to expand this position BILSTEIN became a division of thyssenkrupp Technologies AG in 1988, and a wholly owned subsidiary in 2005. This partnership has enabled us to continue the BILSTEIN tradition of excellence.

Summary:

The Internal Quality Engineer is responsible for supporting the Production in driving quality activities within the production facility through the use and knowledge of the ISO 9001, IATF 16949 Quality Management Systems and Quality Tools. This position ensures that quality problems are effectively addressed and that quality standards are being implemented and adhered to within the production facility. The Internal Quality Engineer enhances customer satisfaction through coordinating with the Engineering team in the correction/improvement of products and processes. Works in conjunction with Engineering, Manufacturing and Operations to drive continuous improvement to ensure quality objectives are met and ensure product/process conformity to internal, customer and third-party regulatory requirements.

Essential Duties and Responsibilities:

• Maintains a safe working environment by complying with all safety and environmental policies in the workplace. Advocates for and promotes a safe work environment by reporting Near Misses and/or other safety and environmental hazards, wearing all required PPE and encouraging others to do the same.
• Interacts with manufacturing, suppliers and customers to drive improvement activities and ensures product and processes meet or exceed customer expectations.
• Participates in the improvement of the manufacturing process for existing products. Conducts studies to stabilize, validate or improve parts and process capabilities. Performs capability studies to identify problems, provides solutions and/or recommendations for improvement, and implementing corrective/preventive actions.
• Leads working teams in problem solving initiatives (corrective action to issues, response to customer complaints, continuous improvements, etc.).
• Analyzes defective parts and/or processes to determine root cause of defect and provide input on corrective/preventive actions to prevent future failures. Implements solutions to improve yield.
• Holds quality investigations and researches resolutions for quality issues and eliminating problems from recurring.
• Supports Engineering for qualification of new parts, processes and/or equipment through collection and data analysis.
• Performs internal and external audits on product/processes to ensure compliance to specifications.
• Reviews and approves measurement instructions, inspection documents, change notifications and other documented quality processes throughout the plant.
• Analyzes quality trends through data mining and analysis and resolves quality issues through root cause analysis and problem-solving processes.
• Conducts quality audits as prescribed by the local quality registration (ISO or Customer Requirements)
• Participates in the analysis and disposition of non-conforming product as required
• Interfaces with customers to resolve quality issues and facilitates Advance Product Quality Planning (APQP) and development of work instructions for customer-specific requirements.
• Aligns with the goals and needs of the Production Unit Leader to identify and address quality concerns within the manufacturing plant.
• Provides training and support to employees on all quality concerns, customer complaints and application of quality methodologies.
• Creates control plans, gages, work instructions inspections for production.
• Ensures compliance and safety of all activities within the organization standards and policies.
• Performs all other duties and responsibilities as assigned.

Experience & Educational Qualifications:

• Proven experience identifying process shortcomings through data analysis and providing recommendations for improvement.
• Demonstrated ability to investigate quality problems and to apply sound technical judgement to develop potential solutions.
• Experience in designing and implementing Corrective Action in response to process escapes.
• Familiarity with ISO 9001 or ISO/TS16949 standards.
• Demonstrated knowledge of SPC, DOE ANOVA, GD&T, f & t-test analysis, GR&R etc.
• Demonstrated knowledge of manufacturing processes and assembly plant processes, procedures, tooling, and equipment.
• Exposure of Advanced Product Quality Planning (APQP) and Production Product Approval Process (PPAP disciplines).
• Advanced knowledge of statistical software such as Minitab, Infinity or equivalent systems, along with MS Office suite.
• Knowledge of Microsoft Office Products (Outlook, Word, Excel, PowerPoint).
• Excellent written and verbal communication skills and willingness to identify, initiate and drive improvement teams.
• Proven track record of customer interface and ability to manage multiple projects and programs in a fast-paced environment.
• Proven time management, organizational, problem solving and prioritization skills to successfully complete responsibilities in a timely manner.
• Detail-oriented, accurate, timely with strong analytical skills.
• Highly organized with ability to work independently as well as part of a team.
• Exhibits integrity through fair and ethical behaviors in all activities; maintains accountability for performance.
• Strong attention to detail with well-developed organizational and communication skills.
• Proven experience developing work processes to improve outcomes for the team/customers.

Education:

• Degree in Engineering or equivalent degree in other science or related field.

The [above] is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Bilstein has great benefits to offer!

• A state-of-the-art OE manufacturing plant with a strong focus on safety and cleanliness.
• Multiple competitive Health, Dental & Vision Coverage options.
• 401K matching program.
• Paid time off + 13 paid holidays.
• Paid volunteer hours.
• Tuition reimbursement program.
• Gym reimbursement.
• Company-paid short-term disability and life insurance.
• Internal growth opportunities.
• Employee Assistance Program (EAP).
• Discounted BILSTEIN products.

We only accept online applications submitted through the 'Apply Now' button on this job posting. You can find all current job openings on our career site at: https://jobs.thyssenkrupp.com/en Thank you for your interest in joining our team!

Notices:

If you are an applicant with a California residency, please click on the following link: California Job Applicant Notice of Collection

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