Administrative Assistant III - Ophthalmology, Westwood

University of California - Los Angeles Health

United States, California, Los Angeles

Feb 12, 2025

Description

Are you a detail-oriented team player with a passion for patient service? Join our Cataract and Refractive Surgery clinic in Westwood as a Surgery Coordinator and be the expert for patients navigating the surgical process. In this role, you'll ensure each patient's journey-from consultation to post-op-is smooth, seamless, and stress-free. Responsibilities include, but are not limited to:

Schedule clinic visits and coordinate all related surgery appointments with accuracy
Review consent forms and pre-op instructions with patients
Oversee patients' medical clearances
Coordinate procedure details with patients, doctors, and OR staff
Secure pre-authorizations, referrals, and insurance approvals
Guide patients through their financial options, coordinate payments and financial services
Check patients in/out, prepare medical charts, and assist doctors with special projects as needed

Salary Range: $29.42-$42.14

Qualifications

Required:

Understanding basic ophthalmic terminology and being familiar with the signs and symptoms of various ophthalmic problems.
Ability to check patients in/out, schedule surgery, related tests, and postoperative appointments, keeping everybody informed of changes.
Familiarity with electronic medical records.
Skill in working independently and following through on assignments with minimal direction and in a timely manner.
Skill in speaking clearly and distinctly both in person and on the telephone to communicate to physicians, patients, staff, and others.
Ability to stay organized in an expanding and changing office
Ability to demonstrate professionalism while dealing with stressful situations.
Ability to answer patient questions and knowing when urgent evaluation is indicated.
Interpersonal skills to maintain cooperative working relationships with physicians, staff, co-workers, patients, and others
Skill in recognizing and managing emergency situations.
Ability to handle heavy telephone traffic and assist callers with their needs or refer them appropriately.
Ability to set and follow through on priorities and complete work in a timely manner when there are changes in workload, pressures, and deadlines.