Front Office Admin Support - Digestive Diseases, Westwood

In this role you will provide administrative and patient care support to assigned clinic in the UCLA Westwood Gastroenterologyclinic. Major duties include but not limited to:

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Register/Check-in patients by verifying patient demographic and insurance information.
• Update registration information in Care Connect.
• Confirm PCP, referring physician, preferred pharmacy, preferred form of communication and MyChart activation.
• Review patient referral forms and fill out intake information.

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.

• Excellent organizational skills and ability to prioritize assignments.

• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.

• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

Preferred:

• Skill in using a PC with associated programs including Word, Excel, and Email

• Skill in demonstrating work experience with a database computer program

• Knowledge of major medical insurance plans and types of coverage provided

• Knowledge of medical terminology