Technical Manager

Technical Manager (TUV SUD America, Inc.; Auburn Hills, MI): Duties and responsibilities: Provide support for Account Executives from a technical costing perspective; Work with the Business unit management teams to deploy and enhance service offerings; Take calls and e-mails for technical questions, project changes, and job status, from both internal and external customers; Work with customers to develop and finalize test plans; Engage in the Risk Assessment process and ensure that laboratory and personnel are acting and working in a safe and effective manner; Innovate existing and develop new testing techniques and equipment; Operate and troubleshoot test equipment; including customized equipment and software; Ensure staff are equipped with needed testing equipment; Provide input and guidance for coordination of testing; Ensure customer satisfaction through clear communication and meeting expectations; Ensure project timelines are known and adhered to, by completing work within the time allocated; Work with customers to obtain all parts and technical requirements for projects; Update Management with the ongoing status of projects; Support all staff by answering questions and providing guidance and resolutions; Perform technical project reviews after project is completed to ensure any required changes are implemented; Ensure equipment and supplies are sourced and received in compliance with applicable requirements; Keep abreast of present and future Product requirements, test procedures, instrumentation, technology, and TUV SUD Engineering service capabilities by internal training sessions, external seminars, and reading of technical articles; Support Senior and Local Management for project and scheduling activities; Work with international teams to harmonize and leverage expertise in various areas; Perform product testing and assessments to applicable requirements; Provide training as necessary for test Engineers; Correspond, orally, and in writing, with Agencies such as UL, CSA, and VDE with respect to Product Design Approaches for Safety.

Minimum Requirements: Bachelor's degree or foreign/functional equivalent in Electrical Engineering, Mechanical Engineering, or related field; PLUS 5 years of operational experience in a laboratory environment working directly with Automotive customers on HV battery testing or development.

Must have: Demonstrated knowledge of the technical and engineering details of HV battery operations, equipment, and facilities; Demonstrated ability to apply and understand advanced electrical and mechanical concepts; Demonstrated attention to detail and ability to be highly observant; Demonstrated testing and technical development (software and hardware) experience; Demonstrated ability to work well under pressure and adhere to tight deadlines; Demonstrated high level of proficiency with Microsoft Word, Excel, Outlook, Arduino, LabView, Visual Basic, and C; Demonstrated high level of proficiency in operating laboratory test equipment (including native equipment); Demonstrated ability to stay focused and professional in a fast paced and stressful environment. (Unless otherwise indicated, the employer is seeking the ability in the skills listed above with no specific number of years of experience required. All experience can be gained concurrently.)

Apply online at https://www.tuvsud.com/en-us/careers or send resume to: Dennis Moore, Manager, Talent Acquisition, TUV SUD America Inc., 401 Edgewater Place, Ste 500, Wakefield, MA 01880. Ref: 00065849. An EOE.

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At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.

Established more than 150 years ago in Germany, TUV SUD is a leading global provider of technical services with more than 28,000 highly skilled employees across 1,000 offices worldwide. For over 30 years, throughout 33 locations, it is TUV SUD America's priority to create a safer future. To protect people, property and the environment from technology-related risks; we drive consumer protection, digital transformation, sustainable development, and urbanization.