Manager of Inside Sales

At AriensCo, we build more than exceptional products - we create opportunities that impact careers. Our culture values innovative thinking, hard work and determination. We interact in teams, collaborate together and make decisions quickly.

We see growth potential in every team member, and are committed to supporting our employees with continuous training and advancement opportunities.

Our environment? We're corporate, without being "corporate." Whether you work at our headquarters, manufacturing facilities, or one of our global distribution businesses, you'll always have the freedom to create and contribute. Our company vision is "Passionate People, Astounded Customers." Quite simply: it revolves around people

Speaking of people, you're not just employee #1,762 to us. You're family and your role is invaluable. Without exceptional people, we can't continue to produce the amazing products we're known for around the world.

Ready for the ride of your career? Then come join us. By joining our team, you'll have the opportunity to work in a rewarding workplace with a strong sense of community.

Ariens Company is on the lookout for a motivated and passionate Manager of Inside Sales! In this exciting role, you'll be responsible for managing inside sales and support activities for our valued customers, leveraging your expertise in customer support, order management, and sales. You'll oversee the Inside Sales, Whole Goods, and Henry's Parts business, driving success and growth. If you're ready to make a significant impact and lead a dynamic team, we want to hear from you!

THE DAY TO DAY...

• Execute annual strategic new dealer business plan for identified Target and Gap Markets

• Maintain and communicate key performance metrics to measure progress against new business objectives

• Execute the successful onboarding of new dealers including gathering financial information, dealer agreements, training, and administering the requirements of new dealer program

• Maintain relationships with low-volume dealer accounts to grow sales year over year

• Manage sales leads in CRM obtained from corporate trade shows, company webpages, social media sites, and prospecting activities

• Manage all processes associated with order management pertaining to whole goods business for US and Canadian Dealers, National Retailer, international, Government, and Industrial Accounts

• Execute the efficient processing of elements of the Sales and Marketing Program including rebates, promotional credits, and pricing

• Maintain and communicate key performance metrics to measure customer satisfaction, taking action to address gaps

• Demonstrate and foster a sense of urgency to achieve goals

• Cross-functional leadership of multi-channel contact center technology, including voice/telephone, email/chat, database management, self-service, and agent desktops

• Collaborate with cross-functional teams including marketing, supply chain, credit, logistics, finance, and operations to meet Ariens Company business objectives

• Prepare and monitor the expense budget

• Manage 1-3 direct reports, responsible for hiring, coaching, development, retention, and performance of the Inside Sales team

• Maintain and communicate key performance metrics to measure department performance

• Develop training and develop opportunities for support staff related to job junctions or personal development

THE QUALIFICATIONS...

• Associate degree required or a minimum of 7 years of direct experience in sales or customer interactions

• Minimum of 5 years at a management level or leadership role
• Experience in the Outdoor Power Equipment industry preferred

Since 1933, the AriensCo name has been associated with reliable, durably crafted, high-performance outdoor power equipment. Our core values - Be Honest, Be Fair, Respect the Individual, Keep our Commitments, and Encourage Intellectual Curiosity define our culture and inspire our team. We believe passionate people and astounded customers lead to unstoppable success.

Our employees' quality of life is important to us. When people feel appreciated, respected and supported, careers thrive and ideas come to fruition. AriensCo employees are provided various great benefit opportunities which may include:

• Medical, Dental, Vision Insurance effective first day of employment
• Onsite health clinic with Bellin Health
• Life Insurance
• 401(k) and profit-sharing plans
• Bonus Programs
• Accident and Critical Illness Insurance
• Paid vacation, holidays and leave programs
• Flexible spending account (FSA) plan
• Voluntary wellness programs
• Employee Product discount program
• Employee Assistance Program
• Gym discount membership program
• Tuition Reimbursement
• Safety shoes and safety prescription glasses reimbursement
• Apprenticeship opportunities
• Cross-training and job rotation opportunities
• Career paths
• Ongoing development through the Ariens Academy
• Kaizen Events - continuous improvement
• Ability to win products
• Daycare facility in Brillion, WI

The concept of diversity is important to us at AriensCo. That's why we've created a culture that is inclusive, accepting and understanding. We embrace diversity among our partners, suppliers and employees. We also strive for diversity in the quality of our ideas. Inclusion and acceptance means that, regardless of who you are, you will always be standing on our welcome mat.

AriensCo is an equal opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law. AriensCo hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

Providing our employees with an environment free of discrimination and harassment is something we take very seriously. Embracing diversity enables us to attract the best talent, foster productive teamwork, and expand our business opportunities.