Assistant Director of Ticket Operations

University of North Carolina Charlotte

$35,589 - $46,680

United States, North Carolina, Charlotte

Feb 12, 2025

Assistant Director of Ticket Operations

Please see Special Instructions for more details.

UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/
The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report.
Please upload reference information, including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors. The Search Committee will not contact references without first verifying permission with the finalist.
Your resume and cover letter will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).

Position Information

General Information

Vacancy Open to	All Candidates
Employment Type	Permanent - Full-time
If time-limited, note appointment end date
Hours per week	40
Months per year	12
Position Number	012579
NC Salary Grade Equivalency	GN05
Classification Title	University Program Associate - Contributing
Working Title	Assistant Director of Ticket Operations
Salary Range	$35,589 - $46,680
Anticipate Hiring Range	$35,589 - $42,436
FLSA Status	Non Exempt
Division	Athletics
Department	Athletics (Adm)
Work Unit	Athletics Admin/Support
Work Schedule	8:00 am - 5:00 pm; Monday - Friday with evening and weekend hours required in conjunction with scheduled athletic events.
Primary Purpose of Position	The primary purpose of the Assistant Director of Ticket Operations is to assist with the ticket operations of the Charlotte 49ers Ticket Office at UNC Charlotte.
Minimum Education/Experience	Required Minimum Qualifications: Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. University Preferred Qualifications: Graduation from a four-year college or university; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Essential Job Duties	Daily and event operations of the Charlotte 49ers Ticket Office at UNC Charlotte to include daily reporting and deposits of ticket revenues, maintaining accurate record keeping, and presenting inbound and outbound ticket purchasing opportunities for multiple university athletic events based on established athletic department and athletic foundation policies.
Other Work Responsibilities	Works football gamedays and other assigned sports and special events. Manages home events for sports to be assigned. Assists with maintaining and updating ticketing hardware and software. Assists with game day event ticket staff training and scheduling.
Departmental Preferred Experience, Skills, Training/Education	Graduation from a four-year college or university; or An equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. At least 1 to 2 years of experience in college athletic ticket office. Proficiency with Paciolan ticketing software and experience with group sales and secondary ticket sales platforms.
Necessary Licenses or Certifications
Work Location	Athletic Ticket Office
Posting date	02/05/2025
Closing date	02/19/2025
Proposed Hire Date	03/05/2025
Contact Information
Special Notes to Applicants	UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/ The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report. Please upload reference information, including names, position titles and company/institutions, phone numbers, and email addresses of at least two *current/previous supervisors.The Search Committee will not contact references without first verifying permission with the finalist*. Your resume and cover letter will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience. Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).

Posting Specific Questions

Required fields are indicated with an asterisk (*).

*
How did you hear about this employment opportunity?
- UNC Charlotte Website
- HERC Job Board
- Inside Higher Education
- Circa (formerly known as Local JobNetwork)
- Another Website
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Other
Where did you learn about this posting?

(Open Ended Question)
*
Do you have professional experience working in a college athletic ticket office? If yes, please explain your experience.

(Open Ended Question)
*
Do you have professional experience working with Paciolan ticketing software, group sales, and secondary ticket sales platforms? Please explain your experience.

(Open Ended Question)

Applicant Documents

Required Documents

Resume / Curriculum Vitae
Cover Letter / Letter of Interest
Contact Information for References

Optional Documents