Director, Office for the Faculty Experience

Job Summary:

The Director of the Offices for Faculty Experience (OFE) plays a pivotal role in managing strategic initiatives that align with the priorities set by the Senior Associate Dean for Faculty and Chief Wellness Officer (CWO) at the University of Colorado School of Medicine. This leadership position encompasses comprehensive responsibility for the fiscal, operational, and human resource functions of the OFE, while also providing expert advice, coaching, and facilitation to promote teamwork and sustainability of initiatives. The Director will oversee significant projects from ideation to implementation, collaborating with leaders in the Offices of Faculty Affairs, Faculty Development, and Faculty Relations, as well as the Work and Culture Optimization Collaborative. This role emphasizes enhancing operational effectiveness, implementing innovative solutions, supporting OFE team members, and fostering collaborations throughout the University of Colorado School of Medicine and its partners.

The OFE Director has proven leadership skills with a strong background in operations, change management, and conflict resolution. They have experience in creating inclusive, high-functioning collaborative work environments, both in-person and remote, strong problem-solving skills, and proficiency in utilizing technology and software to enhance operational effectiveness. The OFE Director focuses on people, processes, and outcomes, with a commitment to fostering a positive workplace experience.

Join us in advancing the mission of the University of Colorado School of Medicine by enhancing the faculty experience and driving impactful initiatives within the Offices for Faculty Experience.

Key responsibilities include:

Strategic Planning and Support: Collaborate with the Senior Associate Dean for Faculty to develop, implement, and monitor initiatives that enhance faculty experience, while optimizing OFE operations and culture.

Project Leadership: Direct cross-functional teams, comprised of staff and faculty team members, to successfully deliver OFE projects within established timelines and scopes. Lead operational decision-making, coordinate across work units, and refine organizational processes to ensure project milestones are met.

Team Development and Change Management: Build and nurture high-performing teams, facilitate organizational change, and advocate for OFE's needs and goals in alignment with the Senior Associate Dean's vision and the broader mission of the School of Medicine.

Talent Acquisition and Onboarding: Oversee the recruitment, hiring, and onboarding processes for faculty and staff within the OFE, partnering with human resources to attract and retain top talent and ensure a seamless transition for new hires.

Continuous Improvement: Drive efforts to enhance the usability, accessibility, efficiency, and value of OFE services. Stay informed about the latest technologies and best practices in faculty affairs and development to implement innovative solutions.

Performance Metrics Development: Create metrics and milestones to assess success across OFE initiatives, ensuring alignment of priorities with leadership in various units. Guide the development of processes to collect, track, and report data for informed decision-making.

Collaboration and Synergy Evaluation: Identify strategic opportunities for collaboration with other departments and units, promoting efficiency and enhancing the overall faculty experience.

Compliance and Financial Oversight: Oversee, develops, and supports the appropriate administrative staff to ensure compliance with all administrative and fiscal policies and procedures. Oversee budget preparation, financial analysis, and reporting in accordance with applicable laws and regulations.

Contract Negotiation: Negotiate and draft internal and external contracts for the OFE, collaborating with stakeholders to ensure alignment with institutional goals and compliance with university policies.

Among other duties as assigned

Supervision received:

This position reports directly to the Senior Associate Dean for Faculty & Chief Well-being Officer for the School of Medicine. As a senior-level administrator for the OFE, the Director is responsible for overall financial performance, business, and administrative functions. They are also responsible for monitoring performance, advising leadership, and partnering across OFE programs. The position requires a large degree of independent action to be a successful key partner to the Senior Associate Dean for Faculty & CWO.

Supervision exercised:

The OFE Director manages, leads, and directs staff within the OFE across business and academic services, with 'dotted line' co-management of non-direct reports including staff, faculty, and Assistant and Associate Deans.

This description is a summary and describes the general level of work to be performed. This summary is not intended to be all-inclusive. The duties of this position are evolving as the OFE unit grows and develops and may change from time to time and/or based on business needs. We reserve the right to add, modify or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Work Location:

Hybrid - The office is located on the Anschutz Medical Campus in Aurora, Colorado. Alternative work schedules and remote work, up to 2 days a week, can be approved, in accordance with campus policy (https://www.ucdenver.edu/offices/human-resources/remote-work-participation-agreement).

Why Join Us:

The Offices for the Faculty Experience (OFE) is a newly established unit within the Dean's Office in the School of Medicine, residing on the University of Colorado Anschutz Medical Campus. This unit includes the Office for Faculty Relations (OFR), the Office for Faculty Development (OFD), the Office for Faculty Affairs (OFA), and the School of Medicine's Faculty Work & Culture Optimization Collaborative for well-being.

OFE works with and collaborates across all SOM departments and the Dean's Office, including with the Office of Clinical Affairs, Office of Research, Office of Medical Education, and Office of Business Affairs. OFE serves as a central point of contact for faculty within the School of Medicine, through the school's 6 Basic Science Departments, 18 Clinical Science Departments, and 12 Centers and Institutes. Nearly 5000 faculty, as well as part-time and volunteer clinical faculty, are represented and supported by the processes, services, and initiatives administered and led by the OFE team.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off - vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness.

Minimum Qualifications:

Applicants must meet minimum qualifications at the time of hire.

• Educational Background: Bachelor's degree in business, healthcare or public administration, or a closely related field from an accredited institution.
• Financial Management Experience: Minimum of five (5) years of experience in financial management.
• Human Resource Management Experience: Minimum of five (5) years of experience in human resource management.
• Professional Management Experience: At least six (6) years of management experience

Preferred Qualifications:

• Educational Background: Master's degree in business, healthcare or public administration, or a closely related field from an accredited institution.
• Executive Business Operations Experience: Ten (10) years or more in executive-level operations, encompassing human resources, finance, marketing, communications, strategic planning, and administration.
• Infrastructure Development: Five (5) years of experience in developing organizational infrastructure, policies, procedures, and staff training programs.
• Professional Management Experience: At least six (6) years of management experience in a complex higher education, healthcare, or biomedical research setting.

Knowledge, Skills and Abilities:

• Complex Systems Analysis and Innovative Problem Solving: Experience in systems analysis, problem solving, strategic action planning, and execution.
• Results-Oriented Mindset: Commitment to prioritizing people, processes, and outcomes, with a focus driving positive change
• Team Leadership: Proven ability to lead a team of 25 or more in both in-person and remote environments, establishing priorities and ensuring completion of activities.
• Fiscal and Administrative Operations: Experience directing sustainable fiscal and administrative operations in compliance with university, state, and relevant regulations.
• Change Management Expertise: Extensive knowledge and advanced skills in change management and team-building.
• Initiative Development: Strong skills in planning, executing, analyzing, monitoring, and delivering project outcomes.
• Collaboration and Conflict Resolution: Skilled in working with diverse groups, managing conflict, and resolving challenges effectively.
• Mentoring and Performance Management: Proficient in mentoring, coaching, and managing the performance of a diverse team, including direct reports, leaders, and executives.
• Advanced Communication Skills: Exceptional communication abilities, both written and verbal, to effectively present information to diverse audiences.
• Project Management: Ability to work independently and collaboratively, manage multiple projects, prioritize tasks, and meet deadlines.
• Discretion and Integrity: High level of discretion in handling sensitive information, with a strong commitment to ethical standards and integrity.
• Technology Evaluation and Implementation: Knowledge of evaluating and coordinating the implementation of new technologies in higher education settings. Proficiency in using technology to enhance operational efficiency.
• Flexibility and Adaptability: Capacity to adapt to changing work situations and modify tactics as needed.
• Diversity and Inclusion Advocacy: Deep understanding and applied skills in fostering and advocating for a diverse and inclusive work environment.
• Technology Proficiency: Competent in managing high-volume email and Outlook calendars, as well as using tools such as Microsoft Office Suite (Outlook, Excel, Power Point, Word), Share Point, One Drive, Teams, Zoom, Smartsheets, and other relevant software.

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