Clinical Support and Referral Specialist

Join our team as a Clinical Support and Referral Specialist at Lancaster Family Health Center in Salem, OR, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We've transformed into a leading community health center. With 40+ clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $19.05-$23.34/hour DOE with the ability to go higher for highly experienced candidates
• Additional 4% differential for your bilingual skills
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

• Maintain and update reports and registries for the Patient Care Health Home team, conduct audits for procedures/labs, and identify process improvement ideas
• Handle patient registration and insurance verification, assist with Release of Information forms, manage mail and faxes
• Provide Obstetrics support as needed, including running reports, maintaining the OB log, and providing consent forms and records to the hospital.
• Process referrals, respond to inquiries, coordinate appointments, assist with insurance authorization, and complete other assigned tasks

Qualifications:

• High school diploma or General Education Diploma (GED); An Associates Degree or Certificate from an accredited technical school is preferred
• One year's experience working in an office setting, preferably a medical or dental office, is required. Two years' experience in a medical or dental office is preferred
• Bilingual (English/Spanish) required at a level 9
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Ability to professionally interact with the public, providers, and staff
• Basic in Electronic Medical Records (EMR), Word and Excel
• Basic knowledge of medical terminology is desired

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!