JOB SUMMARY
Follows and promotes workplace safety in the organization. Assists with the utility privatization contract at Tyndall Air Force Base. Assists Engineering and Operations Departments in building, maintaining, modifying or using geographic information systems (GIS) databases. Responsible for maintaining and accurately updating GCEC’s system maps. Manages internal databases and workflows that are utilized by multiple departments within GCEC to improve overall efficiency, reliability and safe operations of the GCEC electric and water systems. Employee may be called in to work at any time. Performs other duties as assigned.
EDUCATION AND EXPERIENCE REQUIREMENTS
Education: Degree or Certifications in Engineering, GIS or related field is preferred.
Related Experience: Must have working knowledge or experience working with electric and water distribution systems. Preferred: Previous experience in a GIS related position. Previous experience working in an electric distribution cooperative or similar. Experience with ESRI GIS system preferred.
Other: Must have the ability to pass Gulf Coast Electric Cooperative’s employment entrance examination and drug screen. This position requires the employee to be on-call at all times.
REQUIRED QUALIFICATIONS:
- MUST understand mapping and drafting principles and how to utilize computer technology for mapping and drafting.
- MUST have knowledge of electric and water distribution systems and how they are mapped
- MUST have knowledge of IT and how to program relational databases and entering formulas to calculate mapping requirements.
- MUST have general knowledge of database building, maintaining and operations.
- MUST have excellent oral and written communication skills and legible handwriting.
- MUST have excellent organization and planning skills with minimum supervision.
- MUST have excellent interpersonal skills.
- MUST have the ability to operate all office equipment.
REQUIRED LICENSES/CERTIFICATIONS
- Security Clearance (able to obtain)
- Florida Driver’s License
REPORTING RELATIONSHIPS
Internal
Two-way communication with VP of Administration to receive direction, instructions and approvals to provide work-related information in a timely manner. GIS/Information Analysts must also communicate with all other departments within GCEC, assisting with building reports and programs to help measure performance metrics and ensure that the overall mission of excellent Member Service at GCEC is achieved.
External
GIS/Information Analysts must communicate with vendors and other contractors from companies who develop products and processes that GCEC will utilize to support the overall mission. They will also communicate with other surrounding cooperative employees to discuss common issues and/or best practices in our industry to ensure that GCEC utilizes and continues to utilize the latest and greatest that is available for us. They must also communicate with other utilities and governmental agencies to secure necessary permits, easements or encroachments with computer software vendors and technical staff to learn or resolve problems if/when they occur. GIS/Information Analysts must also demonstrate the awareness that the job exists to effectively serve each and every member and take every opportunity to increase member and public understanding for support of the cooperative.
CORE JOB FUNCTIONS
Member Relations
- Ensures the safety and security of all members and GCEC employees by double-checking and flagging any installations or enhancements to GCEC grid that might cause potential safety issues.
- Communicates with members during field checks answering any questions that they are capable of answering when they are out onsite, if any.
GIS/Mapping
- Utilizes Futura mapping/staking software to make additions and corrections to the GCEC mapping system based off of staking sheet drawings that are created by the engineering department.
- Cross-reference consumer databases from Meridian to the GIS mapping system ensuring that all active services shown in Meridian, have a corresponding map location within GIS.
- Utilize Futura mapping system export to update GCEC OMS (Outage Management System) Milsoft, ensuring that the consumer and map database in Milsoft remains up to date and accurate when comparing to the Meridian consumer database.
- Performs field checks when necessary for automated mapping points, requirements, changes and error detection.
- Plots paper maps as needed and coordinates with outside offices for mapping needs/requirements.
- Draws maps in Auto CAD, ESRI or other (GIS) mapping software as needed.
- Uses spatial autocorrelation techniques to measure the association of various geographic features and map points.
- Uses GPS system to implement new mapping systems, correcting points and locations of current units in SKI database and updating system to reflect any changes to existing maps.
- Enters and maintains distribution system maps and other engineering and member data using appropriate mapping software.
- Utilizes GPS, wireless GIS software and field visits to verify the accuracy of the mapping data and mapping system.
- Assists with the design, development, loading and maintenance of spatial databases to enable statistical analysis, geographic analysis and mapping using GIS software.
- Interprets aerial photographs and satellite data to prepare new GIS data sets and inputs spatial features into GIS databases.
- Extracts and corrects GPS data to update mapping databases.
- Assists in the maintenance of the GIS system by obtaining, updating and implementing all information pertaining to the electric distribution system that is provided by the engineering and operations teams through staking sheets and other reports.
- Obtains and integrates member information and data into GCEC’s computer data system, Meridian.
- Analyzes GIS data for use in planning applications that promote better land use and reduce the environmental impact of development and energy consumption.
- Prepares graphical representations, statistical analysis, data analysis and other spreadsheet reports by geographic region or mapping area for analysis and presentation to management.
- Make recommendations to the VP of Administration where improved efficiencies for the networking, usability and operation of Geographical Information System (GIS) technology and related hardware and software may exist.
Data Entry/IT
- Assist GCEC IT team with maintaining computerized inventory of data and databases as needed.
- Creates and programs relational databases using SQL language.
- Ensures that GCEC mapping and other relative data are exported to a backup file and folder location daily to protect that data in the event of a network breach.
Administration
- Assists with quality control procedures such as file integrity, positional and dimensional accuracy and metadata documentation.
- Assist VP of Administration with maintaining GCEC’s electronic document repository system (Laserfiche). Creating processes and workflows that will help lead GCEC to a future paperless operation.
- Assist VP of Administration with the maintenance and creation of internal GCEC reporting system Meridian IQ. Employee should have general knowledge of SQL, Coding and other workflow development, to be able to build internal reports that can be used by the GCEC management team.
- Assist VP of Administration with the developing and maintenance of the Futura product Suite including Futura FLEX and others. Working as a GCEC liaison with Futura and helping create workflows and processes that will improve the efficiency of GCEC internal paperless service order and work order process.
- Develops templates, databases and other technical reports to send to other agencies, management and members, as requested and approved by VP of Administration.
- Communicates with U.S Government, county/state officials, other agencies and management to ensure mapping system is correct, changes are reported and errors are corrected.
- Florida Sunshine 811 Exactix - maintain the Gulf Coast Electric notification grid. Act as the excavator point of contact and contract locate services interface.
Other
- Performs other duties as assigned, such as assisting with the annual meeting, and employee safety meetings.
REQUIRED KNOWLEDGE
Computers – Knowledge of circuit boards, processors, chips, electronic equipment and computer hardware and software including applications and programming.
Geography/Topography - Knowledge of principles and methods for describing the features of land, air and sea including their physical characteristics, locations and interrelationships.
Design – Knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models.
Engineering and Technology – Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures and equipment to the design and production of various goods and services.
Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups.
Public Safety and Security – Knowledge of employing proper safety techniques to ensure the safety of the general public’s.
Mechanical – Knowledge of machines and tools including their designs, uses, repair and maintenances.
Building and Construction – Knowledge of materials, methods and tools involved in the construction and repair of structures, buildings, equipment and electrical line and water distribution systems.
Member Service — Knowledge of principles and processes for providing member services. This includes member needs assessment, meeting quality standards for services and evaluation of member satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar.
Mathematics — Knowledge of arithmetic and its applications.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records.
Agency Specific (may not be required at time of hire) – Knowledge of GCEC’s policies and procedures.
REQUIRED SKILLS
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Coordination — Adjusting actions in relation to others' actions.
- Mathematics – Using mathematics to solve problems.
- Systems Analysis – Determining how a system should work and how changes in conditions, operations and the environment will affect outcomes.
- Learning Strategies – Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Programming – Writing computer programs for various services.
- Service Orientation – Actively looking for ways to help people.
- Science – Using scientific methods to solve problems.
- Technology Design – Generating or adapting equipment and technology to serve user needs.
- Operations analysis – Analyzing the needs and product requirement to create a design.
- Operation and Control – Controlling operations of equipment and/or systems.
- Troubleshooting – Identifying, solving and repairing technical, mechanical or software related problems.
- Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance and achieve the goals of the system.
- Attention to Detail — Thoroughness in accomplishing a task through concern for all of the areas involved, no matter how small.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Monitoring — Monitoring/assessing performance of yourself to take corrective action.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Time Management — Managing one's own time and the time of others.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Instructing — Teaching others how to perform a task.
- Persuasion — Persuading others to change their minds or behavior.
- Service Orientation — Actively looking for ways to help people.
REQUIRED ABILITIES
- Oral Comprehension — Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — Ability to communicate information and ideas in speaking so others will understand.
- Speech Clarity — Ability to speak clearly so others can understand you.
- Speech Recognition — Ability to identify and understand the speech of another person.
- Problem Sensitivity — Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Near Vision — Ability to see details at close range (within a few feet of the observer).
- Written Comprehension — Ability to read and understand information and ideas presented in writing.
- Deductive Reasoning — Ability to apply general rules to specific problems to produce answers that make sense.
- Inductive Reasoning — Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Written Expression — Ability to communicate information and ideas in writing so others will understand.
- Information Ordering — Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Category Flexibility — Ability to generate or use different sets of rules for combining or grouping things in different ways.
- Selective Attention — Ability to concentrate on a task over a period of time without being distracted.
- Time Sharing — Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch or other sources).
- Perceptual Speed — Ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Speed of Closure — Ability to quickly make sense of, combine and organize information into meaningful patterns.
- Finger Dexterity — Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate or assemble very small objects.
- Number Facility — Ability to add, subtract, multiply or divide quickly and correctly.
- Manual Dexterity — Ability to quickly move your hand, your hand together with your arm or your two hands to grasp, manipulate or assemble objects.
- Wrist-Finger Speed — Ability to make fast, simple, repeated movements of the fingers, hands and wrists.
KEY RESPONSIBILITIES
- MUST ensure face-to-face discussions are handled with a high degree of member service.
- MUST be able to make decisions that may or may affect members or the company.
- MUST be responsible for outcomes and results.
- MUST be able to produce work with a high degree of accuracy.
- MUST be able to make decisions involving financial resources and/or the image and reputation of the organization.
- MUST be able to work under time pressure and meet strict deadlines.
- MUST be able to delegate tasks and coordinate activities with subordinates.
- MUST be willing to work with a group or team.
- MUST be able to handle unstructured work independently.
TOOLS/TECHNOLOGY USED
TOOLS
- Calculators or accessories — 10-key calculators
- Desktop Computers
- Laptop Computers
- Plotter Printer
- Facsimile machines — Fax machines
- Laser printers — Computer laser printers
- Scanners — Computer data input scanners
- Special Purpose Telephones — Multi-line telephone systems
- TRIMBLE Handheld GPS units
- Digital Camera
TECHNOLOGY
- AUTOCAD
- Digital Imaging software
- Electronic mail software —Microsoft Outlook
- ESRI – GIS software
- Futura – Mapping and Staking Software
- Internet Browser Software — Microsoft Internet Explorer *; Mozilla Firefox *
- Meridian – CIS, FIS application
- Office Suite Software — Microsoft Office (Excel, Word, PPT, etc.)
- Report IQ – Meridian Report Database
- Laserfiche – Electronic Document Imaging Software
- Tableau Report Designer – Meridian Report Design
- Viewer
- Visual Basic
- Indigo Work Management – Asset Management, Inspections and Workflows
- Florida Sunshine 811 Exactix- Notification grid maintenance
- Windmil – Electric Distribution Modeling, OMS reporting
- QGIS – Open-source GIS software
WORKING CONDITIONS
Work will take place in a general office environment. Some travel and field work is required. Must have physical ability in reaching, standing, walking, fingering, grasping, talking, hearing, repetitive motions and light physical work. Visual acuity required in office machine operation.
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