Coordinator, Alumni Experiences

The Coordinator for Alumni Experiences at the Alumni House at William & Mary is a critical member of the Business Development & Alumni Experiences team in the Office of University Advancement at W&M and is responsible for providing exceptional event and administrative support and exemplary customer service to alumni and guests at the Alumni House.

The Coordinator is responsible for engaging members of the W&M and broader community, supporting programming and events that contribute to the team's engagement and educational goals. The Coordinator will provide direct support to the Lifeline Learning initiatives, Alumni Journeys and Alumni Experiences programs. Additionally, the Coordinator will provide administrative, data, and budget tracking support to the Business Development and Alumni Experiences team. The Coordinator reports to the Associate Director for Alumni Experiences.

The Coordinator for Business Development & Hospitality will help foster a culture of belonging that embraces all people and perspectives. This position is based in Williamsburg and is based in the W&M Alumni House. This is a full-time, in-person role.

Please review the full position description with all job duties under the "Featured Job Opportunities" on the University Advancement recruitment website: https://advancement.wm.edu/come-work-with-us/open-positions/.

• High school graduate or equivalent.
• Administrative experience in a fast-paced office environment.
• Knowledge of various marketing practices and plans with the ability to develop and support such plans.
• Analytical, computational, and quantitative skills, with the ability to track and compile data to produce reports in a variety of formats.
• Computer proficiency in a variety of software applications to include MS Office, Adobe, and web-based marketing and scheduling platforms.
• Excellent oral and written communication skills, with strong customer service skills and the ability to work effectively with internal and external constituencies, while exercising diplomacy and tact in all interactions.
• Detailed planning skills, with knowledge of event venue management and travel coordination.

• Bachelor's degree.
• Experience in higher education and/or non-profit environment.
• Knowledge or familiarity with travel logistics planning and experience with weddings.
• Previous administrative or coordination experience, preferably in alumni relations or event planning.
• Demonstrated experience in data tracking and management for venue management and/or travel related industry.
• Experience working in a customer service/hospitality focused role.
• Experience with social media and web marketing-based platforms.
• Experience with vendor management.
• Experience with the Commonwealth of VA policies and procedures